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Elements and Performance Criteria

  1. Maximise safety during cleaning
  2. Clean and maintain surfaces in clinical areas
  3. Ensure maintenance of cleaning standards
  4. Manage waste
  5. Store equipment and cleaning agents safely

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Correct hygiene procedures

Infection control policy and procedures

WHS implications of work

Other organisation policies and procedures relating to work performance

Range and extent of cleaning responsibilities in relation to other aspects of the workers role

Essential skills

It is critical that the candidate demonstrate the ability to

Comply with WHS policies and procedures including infection control in a clinical setting

Correctly use relevant cleaning equipment and cleaning agents to achieve required cleaning standard

Handle waste safely and effectively in line with organisation waste management policy

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Minimise disruption to the work environment

Minimise safety hazards for self and others

Recognise and adapt to cultural differences in the workplace including modes of behaviour and interactions among staff and others

Select and use equipment and cleaning agents effectively

Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues including appropriate practices to ensure efficient use of resources

Use effective communication to constructively achieve planned outcomes

Use equipment signage and technology relevant to work safely and competently

Use numeracy skills to complete basic arithmetic calculations such as addition subtraction multiplication division and recording numbers

Use procedures appropriate to the cleaning area and purpose

Use time management strategies to set priorities

Use reading and writing skills as required to fulfil job roles in a safe manner and as specified by organisation to a level of skill that may range across

reading labels

reading workplace safety pamphlets or procedure manuals

understanding symbols used in WHS signs

Use literacy support available in the workplace if required ranging from having access to support or assistance from expertmentorsupervisor to having no communication supports available

Use oral communication skills as required to fulfil job roles in a safe manner and as specified by the organisation including skills in

asking questions

providing clear information

listening to and understanding workplace instructions

clarifying workplace instructions when necessary

literacy as required in English or a community language depending on client group and organisation requirements

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of workplace situations relevant to an identified work role

Context of and specific resources for assessment

This unit is most appropriately assessed in the workplace or in a simulated workplace

Resources for assessment may include access to materials and space as required to demonstrate competence such as

relevant organisation policies and procedures

cleaning schedules

other documentation relevant to the work context such as

floor plans

instructions for the use of equipment and chemicals

specific instructions for staff

Method of assessment may include

Observation of work performance

Written tasks

Interviewing and questioning

Formal appraisal systems

Staffclient feedback

PortfolioCV

Supporting statement of supervisors

Authenticated evidence of relevant work experience andor formalinformal learning

Case studies and scenarios as a basis for discussion of issues and strategies to achieve required cleaning outcomes in specific work environments and communities

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

A clinical setting may include:

Hospital ward

Residential care facility

Medical, allied health or other practitioner's rooms

A specific health care area eg sterilising unit, clinic, laboratory

Safety protocols may include:

The principle WHS Act in each state and territory and relevant national WHS standards

Infection control policy and procedures

Organisation policy

Established procedures

State, territory and national legislation and standards

Manufacturers' instructions

Use of cleaning products in accordance with organisation policy and procedure

Personal protective equipment may include:

Gloves

Safety glasses

Safety shoes

Face masks

Overalls

Hair nets

Hearing protection

Caps

Clothing used to maintain hygiene standards or

Clothing used as prescribed in manufacturers of chemicals or equipment

Signage

Cleaning equipment may include a range of:

Brooms

Mops

Brushes

Dusters / dusting and washing rags

Buckets

Hoses

Spotting agent dispensers

Wands

Sprayers

Pile lifter and auto sweeping

Air blowing

Vacuum cleaning

Scrubbing machines

Dry foam machine

Wands

Extraction machinery

Steam cleaners

Manufacturers' specifications and safety information is:

Pre-printed on chemical containers

On material data safety sheets

On laminated safety cards at the work site

On wall posters

Cleaning agents may be:

Chemicals mixed on the job or pre-mixed

Neutral PH detergents

Acidic cleaners

Graffiti remover

Cleaning operations may include:

Sweeping

Dusting

Scrubbing

Spotting

Polishing and buffing

Vacuuming

Mopping

Hazards and risks may include:

Clinical waste, body fluids or tissue

Slippery surfaces

Loose electrical fittings

Broken glass

High bacteria growths

Needle stick injuries

Sharp surfaces

Fumes from cleaning agents

Allergic reactions

Client's cleaning chemical mixtures

Unlabelled cleaning chemical containers

Surface types may include:

Floors, walls and ceilings

Fabric upholstery

Carpet

Rugs/mats

Coir matting

Concrete

Terrazzo

Vinyl

Slate

Ceramic

Wood/parquetry/polished wood

Marble

Plastic/acrylic

Laminate

Glass

Metal

Granite

Brick

Rubber

Synthetic grass

Benches and shelves

Furniture and equipment surfaces

Wet areas may include:

Restroom

Toilet

Bathroom/ensuite/spa

Wash up area

Kitchen, beverage area or servery

Laundry

Scrub area

Pan or utility roomlinic or treatment area

Sink

Waste may be:

Wet or dry

Paper

Dust

Food

Plant waste

Animal hair/fur

Clinical waste

Syringes

Body fluids and tissue